Support
Customer Support AI Agent
Provide uninterrupted customer support on your website with an always-available Aicado Chatbot. Leverage webhooks to establish real-time data exchange between your platform and Aicado’s AI, ensuring instant and efficient responses to customer inquiries. Boost user satisfaction with automated, 24/7 assistance tailored to their needs.
Your Always-On Customer Support Solution
24/7 Automated Assistance
We provide round-the-clock support to your customers, addressing inquiries and concerns at any time. This ensures no customer is left waiting and enhances overall satisfaction.
Real-Time Data Exchange
Leveraging webhooks, we enable seamless real-time data exchange between your platform and Aicado’s AI. This allows us to deliver instant, accurate responses that improve the support experience.
Tailored Customer Interaction
We personalize every conversation based on customer needs and prior interactions, ensuring relevant and helpful responses. This customized approach boosts engagement and trust.
Our Mission
To boost user satisfaction through efficient, automated customer support that is always ready to assist.
Task Examples
1. Product Availability
A customer asks about a product — we use real-time data to instantly provide stock levels.
2. Technical Issues
If a user experiences issues, we offer automated troubleshooting based on their inquiry, delivering help without delay.
3. Shipping Options
We share tailored shipping information based on the user’s location and preferences.
4. Return Policies
When asked, we provide clear, up-to-date return policy details using our integrated knowledge base.